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OHQ's documents are adequate proof of a fee that is payable unless they are shown to be wrong. Client will certainly utilize its reasonable endeavours to notify OHQ of any type of billing dispute within fourteen (14) days of invoice of an invoice, following the procedure detailed in Area 15. If Consumer disputes a billing, the invoice must proceed to be paid on schedule however OHQ will certainly attribute or reimburse Customer if it is later fairly established by OHQ or according to the conflict resolution procedure detailed in Area 15 that the invoice was incorrect and the Client is qualified to a credit history or reimbursement.

Such revisions might include, without constraint, adjustments for the Registration Costs or Usage Fees for OHQ Paid Services, adjustments to the usage allowances consisted of in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such modification will work after reasonable advance created notification is offered to Client (for instance, by being posted to the OHQ Site), other than that any kind of such alteration that impacts a Selected Paid Service will relate to Consumer beginning at the beginning of a Paid Service Term starting no less than thirty (30) days from the day which OHQ offers notification of such modification to Client in conformity with Section 16.8.

If Client does not terminate its use any kind of damaged Selected Paid Service prior to the effective day of such modification, Client will be deemed to have actually consented to such modification with respect to such Selected Paid Solution. (b) If a Pricing Strategy chosen by Customer is discontinued, OHQ will certainly supply Customer with practical breakthrough notice of no much less than thirty (30) days and Customer will be provided the choice of selecting a new Rates Strategy from then-current pricing plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to adjustments to the Price Listing, which are attended to in Section 7 (virtual assistant phone answering service).1. Consumer stands for that all details provided by Client and its customers to OHQ (including, without constraint, all call details and info pertaining to Consumer's Charge card) is precise, updated and full at the time it is supplied to OHQ

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Consumer must whatsoever times abide by all legislations, laws, standards and codes suitable about its use of OHQ Offerings and the Client's supply of its services and product to its callers. Customer will certainly not make use of any type of OHQ Offerings to take part in, or to encourage or aid others to take part in, any illegal or illegal tasks.

If a new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly incur the suitable Registration Cost for the brand-new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Discontinuation Day, or should Client not specify a Requested Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Consumer till the last day of the Final Paid Solution Term (subject to reinstatement charges under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit history will certainly be maintained by OHQ for future usage by Customer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will certainly not be liable in any means for addressing telephone calls, taking or supplying messages, or performing any kind of other activities in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Consumer's Account and Customer's accessibility to the Account.

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(e) Following termination of any type of OHQ Solutions, OHQ will have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ may require that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Information gathered by OHQ from Customer and its customers might be used, divulged and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Internet Site ("") and as might be modified from time to time.

The Controller thus designates the Cpu with respect to processing tasks taken on in the training course of the arrangement of assistant solutions. OHQ and Customer acknowledge and concur that the Processor goes through the complying with responsibilities: The Cpu shall abide with the appropriate Information Protection Laws and should: (a) just act upon the composed directions of the Controller and make certain those acting under their authority do the same; (b) make sure that people processing the information go through an obligation of self-confidence; (c) use its best endeavours to protect and shield all personal information from unsanctioned or illegal processing, including (but not restricted to) unintentional loss, destruction or damage; (d) guarantee that all processing meets the demands of the GDPR and associated Data Protection Laws; (e) guarantee that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the prior consent of the Controller; notify the Controller of any desired modifications concerning Sub-Processors; they apply a created contract including the very same information defense obligations as established out in these Terms; understand that any type of failure on the part of the Sub-processor to abide with the Information Protection Rule, the Cpu stays totally accountable to the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in giving subject gain access to and allowing data subjects to exercise their civil liberties under the Information Security Laws.

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The Controller shall accomplish adequate and suitable onboarding and due persistance checks for all Cpus, with a complete assessment of the required Data Security Regulation requirements. The Controller will validate that the Cpu has ample and recorded procedures for data violations, data retention and data transfers in location. The Controller will get evidence from the Processor as to the: (a) verification and integrity of the workers made use of by the Cpu; (b) any certifications, certifications and policies as described in the onboarding procedure; (c) technical and operational actions utilized in safeguarding the Personal Information; and (d) procedures in area for allowing information based on exercise their civil liberties, consisting of (however not limited to), subject accessibility demands, erasure & correction treatments and limitation of handling measures.