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OHQ's documents suffice evidence of a cost that is payable unless they are shown to be wrong. Client will certainly use its practical endeavours to notify OHQ of any type of invoice dispute within fourteen (14) days of invoice of an invoice, complying with the process detailed in Section 15. If Client disagreements an invoice, the invoice has to remain to be paid on time nonetheless OHQ will credit or refund Client if it is later reasonably established by OHQ or according to the conflict resolution procedure detailed in Area 15 that the billing was inaccurate and the Consumer is qualified to a credit rating or refund.

Such modifications might include, without restriction, adjustments to the quantities of the Registration Fees or Usage Fees for OHQ Paid Providers, modifications to the use allocations included in the Prices Strategies, and discontinuation of Pricing Strategies. (a) Each such alteration will work after affordable advance composed notice is provided to Client (for instance, by being uploaded to the OHQ Site), except that any type of such modification that affects a Selected Paid Service will put on Consumer starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ supplies notice of such alteration to Client in conformity with Area 16.8.

If Customer does not terminate its use any damaged Selected Paid Service prior to the reliable day of such revision, Consumer will be considered to have consented to such revision relative to such Selected Paid Solution. (b) If a Rates Strategy chosen by Customer is ceased, OHQ will offer Consumer with practical advance notice of no much less than thirty (30) days and Customer will certainly be provided the choice of picking a new Rates Strategy from then-current prices plans provided by OHQ.

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For evasion of uncertainty, this paragraph does not relate to changes to the Catalog, which are addressed in Section 7 (virtual medical receptionist).1. Customer represents that all info given by Consumer and its customers to OHQ (consisting of, without restriction, all call info and details concerning Customer's Bank card) is precise, current and full at the time it is supplied to OHQ

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Client should whatsoever times adhere to all laws, policies, requirements and codes suitable in connection with its usage of OHQ Offerings and the Client's supply of its item and solutions to its callers. Consumer will not utilize any kind of OHQ Offerings to participate in, or to encourage or aid others to engage in, any prohibited or deceitful tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such email is sent, Client will certainly sustain the relevant Registration Cost for the new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Asked For Discontinuation Day, or ought to Consumer not specify an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be kept and the OHQ Offerings offered to Customer till the last day of the Last Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Use Credit will be retained by OHQ for future use by Consumer if Client determines to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible in any means for answering telephone calls, taking or providing messages, or performing any type of other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might end Client's Account and Consumer's accessibility to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence a terminated OHQ Providers, OHQ might need that Client pay a reinstatement cost of $30 (to cover OHQ's sensible prices in processing the reinstatement) Info gathered by OHQ from Client and its callers may be made use of, disclosed and shared by OHQ in conformity with OHQ's personal privacy plan as offered on the OHQ Internet Site ("") and as may be modified periodically.

The Controller hereby appoints the Processor relative to processing tasks embarked on in the training course of the stipulation of assistant services. OHQ and Client acknowledge and agree that the Cpu is subject to the complying with responsibilities: The Cpu shall follow the relevant Information Protection Regulations and need to: (a) just act on the created directions of the Controller and ensure those acting under their authority do the same; (b) make sure that individuals refining the data undergo an obligation of confidence; (c) use its ideal endeavours to safeguard and safeguard all personal data from unauthorised or unlawful processing, consisting of (but not restricted to) unintended loss, damage or damage; (d) guarantee that all processing satisfies the requirements of the GDPR and associated Information Protection Laws; (e) guarantee that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous permission of the Controller; notify the Controller of any type of intended adjustments concerning Sub-Processors; they execute a composed agreement including the exact same data defense commitments as laid out in these Terms; comprehend that any kind of failing on the component of the Sub-processor to follow the Information Protection Laws, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in providing subject gain access to and enabling information based on exercise their rights under the Information Defense Regulations.

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The Controller will perform sufficient and suitable onboarding and due persistance checks for all Processors, with a complete analysis of the necessary Data Protection Legislation requirements. The Controller will verify that the Processor has sufficient and documented procedures for information breaches, data retention and information transfers in area. The Controller shall obtain evidence from the Cpu as to the: (a) confirmation and integrity of the staff members utilized by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding process; (c) technical and functional actions made use of in safeguarding the Personal Information; and (d) procedures in position for allowing information topics to exercise their rights, consisting of (however not restricted to), subject access demands, erasure & rectification procedures and constraint of processing steps.